The Yaxbe Root · how delivery is measured

Three lenses on one truth: are your people delivering, sustainably?

Yaxbe brings the rigor of the engineering-productivity revolution to Professional Services delivery — transposed, not copied, and grounded in PS and work-psychology research. Here’s what each metric means, what moves it, and the evidence behind it.

ROOTVelocity · Quality · Vitality · Impact

The headline — four counterbalanced dimensions composed into one forward-tilted Root Index. The Index leans toward Vitality because experience leads delivery; it is always shown atop the four roots so a composite can never hide a broken counterbalance. The exact composition is proprietary; what follows is what each root means and how to read it.

Velocity
Throughput + schedule adherence — the pace of getting client work done. Counterbalanced with Quality.
Quality
First-pass acceptance + estimate predictability — work right the first time. The counterweight to speed.
Vitality◂LEADS
The experience signal (engagement, energy, inclusion, voice). Yaxbe's leading indicator — it moves before delivery.
Impact
Benefits realized, sustainably — outcomes not just outputs. Guards against vanity throughput.
Research basis
DORA 2024 — four-tier performance clustersDX Core 4 — Speed/Effectiveness/Quality/ImpactUWES / JD-R — the experience scienceCounterbalanced productivity (SPACE)

Root tiers (0–100) · basis: DORA/DX four-tier convention

Elite80 – 100 · ≈ <20% of orgs
Strong60 – 80
Developing40 – 60
Foundational0 – 40
Use cases — how leaders act on it
→Index high but Vitality falling? Read it as a warning — the leading signal is turning before delivery does. Don't bank the score.
→One root dragging the others? Act on the weakest, counterbalanced root — chasing the strongest one usually costs you another.
→Comparing scopes? Use trajectory-vs-own-past first; the benchmark tier is the secondary reference (DORA cautions against leaderboards).

The Root Index is forward-tilted toward Vitality, so a Yaxbe tier is deliberately NOT identical to a DORA tier — it weights the leading indicator by design. The exact weightings and the forecast model are proprietary and not published.